All systems are operational

Past Incidents

27th October 2025

No incidents reported

26th October 2025

No incidents reported

25th October 2025

Website Member Site slow and lagging

The PS3838 Website is currently experiencing service issues. Some users may have difficulty accessing the site or may experience slow responses. Investigation is ongoing.

  • Team has identified the issue and its only isolated to Korean IP related to ISP.

  • The team has identified the issue, which has been isolated to a Korean IP-related ISP.

  • We're investigating the issue

  • 24th October 2025

    Sportsbook Wagering Unable to place bet due to no live soccer offer on live matches

    The Sportsbook Wagering system is currently experiencing issues. Users may encounter delays or errors when placing bets. Investigation is ongoing.

  • We have now enabled the wagering. Issue has been resolved.

  • We have now suspended all wagering to investigate the issue. Resulting to unable to place bets temporarily.

  • Team has been enabled wagering to enable placing bets.

  • Team has executed a kill switch. Resulting, unable to place bet temporarily.

  • 23rd October 2025

    No incidents reported

    22nd October 2025

    No incidents reported

    21st October 2025

    No incidents reported